Shipping Policy

At My Roots, we take pride in delivering high-quality products efficiently. Below are the details of our shipping process:

Processing Time

• All orders are made and shipped within 2-3 business days after purchase.
• Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Time

• Orders are typically delivered within 5-6 business days after shipping.
• Delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• We currently ship to most countries; if you experience any issues with shipping to your location, please contact us.

Lost or Delayed Packages

• If your package is lost or delayed beyond the estimated delivery time, please reach out to us at info@myroots.us
• While we are not responsible for carrier delays, we will do our best to assist you in tracking your order.

For any additional shipping inquiries, contact us at info@myroots.us